PRIVACY POLICY

Last Updated: June 2026

At soniapacey.com ("the Website"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how Sonia Pacey ("we," "us," or "our") collects, uses, processes, and safeguards the information you provide when visiting our website or purchasing our digital products.

By using our Website, you consent to the data practices described in this policy.

1. Information We Collect

We collect information you voluntarily provide to us, as well as automatic data collected during your visit:

• Personal Identity & Contact Information: Name, email address, phone number, and billing address.

• Questionnaire Responses: Information, personal goals, lifestyle details, and professional background details you voluntarily submit via our intake/application questionnaires.

• Payment Information: Financial transactions are processed via secure third-party payment processors. We do not store or retain credit card numbers on our servers.

• Automated Data: Device information, IP addresses, browser types, and usage data collected through cookies to help improve website performance and user experience.

2. How We Use Your Information

We use your data to deliver, optimize, and market our services, specifically to:

• Deliver the digital training products you purchase (e.g., the Life Recalibration training).

• Evaluate and process your intake questionnaires to determine if you are a fit for advanced training opportunities.

• Communcate with you via email, SMS, or phone regarding your applications, account updates, or support needs.

• Send you marketing communications, newsletters, and promotional offers (you may opt out at any time).

• Improve our website layout, performance, and offerings.

3. SMS and Mobile Communication Privacy

• If you provide your phone number, you consent to receive text messages from us regarding your inquiries, training access, or promotional materials.

• No Sharing of Mobile Data: We value your mobile privacy. Mobile numbers and SMS consent data are strictly confidential. We will never share, sell, or rent your phone numbers or SMS opt-in data to third parties or affiliates for marketing purposes.

4. How Your Information is Shared

We do not sell your personal data. We only share your data with trusted third parties necessary to operate our business:

• Service Providers: Third-party tools used for website hosting, email marketing distribution, client management (CRM) software, and payment gateways.

• Legal Requirements: If required by law, subpoena, or government regulation to protect our rights or the safety of our users.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to analyze web traffic, remember your preferences, and track the effectiveness of our marketing campaigns. You can adjust your browser settings to refuse cookies, though some features of the website may not function correctly as a result.

6. Data Security

We implement standard industry security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

7. Your Rights and Opting Out

Depending on your location, you may have rights under privacy laws regarding your data, including:

• Access & Correction: The right to request access to or correction of the personal data we hold about you.

• Deletion: The right to request that we delete your personal information, subject to certain legal obligations.

• Unsubscribe: You can opt-out of marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any email we send, or by replying "STOP" to any SMS message.

8. Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the content or privacy practices of those third-party sites. We encourage you to read the privacy policies of any website you visit.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is being handled, please reach out to us at:

Email: [email protected]